- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-12-2022 20:12
I have an iPhone 12 and since I paid off my device plan yesterday and changed to sim only contract my voicemail doesn't work. The visual voicemail screen has also disappeared.
I spent an age on the phone with o2 and feel like it was fobbed off . I also can't seem to call voicemail or even 202 the call just cuts off. They asked me to send STATE to 9011 which never gave me a reply as it wouldn't send. I kept asking if they had put some sort of premium bar on my account but he didn't really respond. They got me to reset my network settings and this hasn't resolved. I have also been on the forum here and cancelled all diverts and tried to call 1750 but this won't work either the call just cuts off. I have a £0 spend cap but I had this on my previous plan and could always call voicemail.
He said he had added the iPhone bolt on to my plan and to wait 24 hours but I am a bit dubious. I really need access to voicemails, hoping someone can help!
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-12-2022 22:34
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-12-2022 20:45
You need to get customer service to remove wifi calling
Then you will be able to use the short codes
Have it reinstated afterwards
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-12-2022 20:48
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-12-2022 21:09
Assuming they did add the iData bolt on it will only become active after the systems update at midnight.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 4 Posts
- 1 Topics
- 1 Solutions
on 01-12-2022 22:27
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-12-2022 22:27
My fingers are crossed!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-12-2022 22:34
- 41268 Posts
- 247 Topics
- 1844 Solutions
on 01-12-2022 22:35
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-12-2022 22:35
- 4 Posts
- 1 Topics
- 1 Solutions
on 01-12-2022 22:37
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-12-2022 22:37
Still can't seem to call voicemail manually though or 202 just cuts straight off
- 29 Posts
- 6 Topics
- 0 Solutions
on 03-02-2024 08:17
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-02-2024 08:17
Call 4444

