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Voicemail not working - Iphone

Lindsay60
Level 1: Joiner
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Hello,

 

My voicemail on iPhone has all of a sudden stopped working, my last voicemail left was over a month ago! We have tested leaving voicemails however there is nothing coming through.

 

Is there any chance I need to update my SIM or is there settings I need to check?

 

Thanks

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MI5
Level 94: Supreme
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@Lindsay60 

Try turning off and on again.

Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Lindsay60
Level 1: Joiner
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Registered:

Hello,

 

Yes we have tried this several times to no avail! Is there anyway the voicemail can get full etc? Or is this likely an issue at O2's end?

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MI5
Level 94: Supreme
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Registered:

Probably needs O2 to reset it at their end @Lindsay60 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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