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Visual voicemail

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Anonymous
Not applicable

on ‎16-08-2017 08:05

on ‎16-08-2017 08:05

How can I rest my vvm please I lost it when I updated my iPhone 5s ...thanks
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Cleoriff
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‎16-08-2017 08:24 - edited ‎16-08-2017 08:28

‎16-08-2017 08:24 - edited ‎16-08-2017 08:28

Hi @Anonymous Advice here from Apple

https://support.apple.com/en-gb/HT201436

  1. Go to the Phone app, then tap the Voicemail tab.
  2. Tap Set Up Now.
  3. Create a voicemail password, then tap Done.
  4. Enter your password again to confirm it, then tap Done.
  5. Select Custom or Default. ...

Tap Done to save your greeting.

 

Edited to add.If you forget your voicemail password, there's no way to reset it from your iPhone. You need to contact your carrier to reset your password. If you insert a new SIM card, you might lose the voicemails that you saved on your iPhone.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 129073 Posts
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Registered:

‎16-08-2017 08:24 - edited ‎16-08-2017 08:28

‎16-08-2017 08:24 - edited ‎16-08-2017 08:28

Hi @Anonymous Advice here from Apple

https://support.apple.com/en-gb/HT201436

  1. Go to the Phone app, then tap the Voicemail tab.
  2. Tap Set Up Now.
  3. Create a voicemail password, then tap Done.
  4. Enter your password again to confirm it, then tap Done.
  5. Select Custom or Default. ...

Tap Done to save your greeting.

 

Edited to add.If you forget your voicemail password, there's no way to reset it from your iPhone. You need to contact your carrier to reset your password. If you insert a new SIM card, you might lose the voicemails that you saved on your iPhone.

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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on ‎16-08-2017 08:27

on ‎16-08-2017 08:27

Call customer service http://www.o2.co.uk/contactus and check that you are on idata plan.
vvm won't work unless you have the correct data package.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
Former Staff
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on ‎16-08-2017 09:49

on ‎16-08-2017 09:49

Welcome to the community @Anonymous!  Please let us know how you get on with setting up your visual voicemail again slight_smile

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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