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Level 3: Thinker
Posts: 83
Registered: ‎26-04-2013

Re: Viewing & printing older bills

@MI5

 

In addition to the issue, I could not view the bill details for my device plan. All I got after clicking on the "View Device Plan" is: "DASH_ERR04: The account number in the target address is invalid."

Posts: 88,117
Topics: 532
Solutions: 11,336
Registered: ‎04-04-2012

Re: Viewing & printing older bills

Yes it appears to be all related.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,941
Registered: ‎18-02-2016

Re: Viewing & printing older bills

Update on this issue guys. It's still being worked on however I don't have an ETA on when it will be resolved. I'll update all threads on this once I have news.

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Community Manager
Posts: 5,941
Registered: ‎18-02-2016

Re: Viewing & printing older bills

Hi guys, 

 

Due to the number of threads popping up around this issue I'm locking this one and asking that you discuss it over in this thread, which will be the main thread for updates on this issue. I didn't want to merge as it would be confusing due to the number of different conversations. Smiley Wink

 

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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