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Vicemails tab on iPhone is empty

AndyColeman
Level 1: Joiner
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Registered:

Hi,

 

Voicemails on my wife's iPhone 6S are not showing up in the Voicemail tab in the phone app. It does indicate that she has new voicemail messages but the list of voicemails that were there have disapeared and new ones are not added.

 

We have been having a nightmare with O2 over the wekeend. We visited an O2 shop a couple of weeks ago to get my wife's pay monthly contract updated to a cheaper tariff but despite the guy in the shop saying he could not do it and we needed to phone O2 customer services it appears he has changed my wife's tariff. We only found out when she received an email stating that she had a much higher bill than normal.

 

After many calls to O2 they have reverted the tariff back to what it was but with all the changes there seems to have been a few side effects one of which is that the voicemails are empty.

 

Does anyone know how to get these back, at least so that new voicemails show up.

 

Thanks

Andrew

 

 

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Cleoriff
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@AndyColeman wrote:

i see what I wrote now, oops.


No worries @AndyColeman ...it made us laugh rofl

PS, pleased it's sorted now anyway thumbsup

Veritas Numquam Perit

Girl in a jacket
Message 11 of 13
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MI5
Level 94: Supreme
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Registered:
Good news wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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Good to hear @AndyColeman! We appreciate the update. slight_smile

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