Solved: Upgrading

Anonymous · ‎02-11-2016

Want to upgrade so it's asking for the outstanding payment and the upfront cost and all the rest for my new phone which is fine. I put all my details in at least 20 times and it says something about there being an error with my details which there clearly isn't? Anyone know what to do

MI5 · ‎02-11-2016

Go in store to upgrade. The website is hopeless with taking payments.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Anonymous · ‎02-11-2016

Contact cs for help as it looks like the system may have glitched for you

MI5 · ‎02-11-2016

Go in store to upgrade. The website is hopeless with taking payments.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎02-11-2016

I agree with @MI5 I've always gone in store to upgrade & walked out with my new phone

O2

Upgrading

Apple Watch Cellular Data stuck on 'Activating'

Sim not working In new phone

Billing

Upgrade

MultiSave/Loyalty Offer - Apple Watch