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Upgrading through Carphone Warehouse Website...!

Anonymous
Not applicable

I am an O2 customer but want to upgrade through CPW but it's asking me for my bank details to be billed monthly and doing another credit check...!!!??

 

WHY? I am already with O2...!???

 

What is going on?

Message 1 of 53
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MI5
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@Anonymous wrote:
Need some help guys...

Do I go through CPW to get a replacement or Apple?
Apple everytime..... Did you not see the scuffs in store though ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 31 of 53
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Anonymous
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MI5,

I had a quick look but looked ok in store, upon coming home I could notice 3 little scuffs on the metal ring on the left hand side corner! 😞

Do I just take the phone back to the apple store? call to book an appointment?

Thanks MI5
Message 32 of 53
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Liquid
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You can book one online if you wanted too:)
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 33 of 53
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Anonymous
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Liquid,

Will have a look now, cheers mate!

I knew this would happen liquid lol grin
Message 34 of 53
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MI5
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Yes, agreed. Book in online....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 35 of 53
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Liquid
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😞 feel bad now.

I don't understand how they have such bad quality control:(
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 36 of 53
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MI5
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@Liquid wrote:

I don't understand how they have such bad quality control:(
Lost your imagination ? lol wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 37 of 53
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Anonymous
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Liquid,

Where do I go on the apple site, can't find it 😮
Message 38 of 53
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MI5
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http://www.apple.com/uk/support/contact/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 39 of 53
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Liquid
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Haha indeed mi5 😞

http://concierge.apple.com/reservation/gb/en/techsupport/

Here you go:)
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 40 of 53
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