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Upgrading through Carphone Warehouse Website...!

Anonymous
Not applicable

I am an O2 customer but want to upgrade through CPW but it's asking me for my bank details to be billed monthly and doing another credit check...!!!??

 

WHY? I am already with O2...!???

 

What is going on?

Message 1 of 53
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MI5
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They will need your bank details to charge you for the phone cost and to set up your contract with O2. Upgrades are considered as "new contracts". Yes, you will defo be billed by O2 and still get Priority moments etc...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 53
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Anonymous
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MI5,

 

I am paying for the phone via my credit card not DD...?

 

O2 or CPW who will be taking my money from my account every month lol? grin

Message 12 of 53
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MI5
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O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2 O2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 53
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MI5
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slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 53
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Anonymous
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Cheers MI5...!

It's just all this stuff is doing my head in! £160 saving is quite a bit for an iPhone 5...!
Message 15 of 53
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MI5
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Indeed it is.... go for it slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 53
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Anonymous
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Yeh I think I will mate...!

Hey at least I've livened things a bit in here, seems very quite no one complaining!:D

But be warned I am sure I will be back :D:D
Message 17 of 53
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MI5
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Won't be long before someone's here moaning about something or other slight_smile Good luck with the new phone....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 18 of 53
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jonsie
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Anonymous
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Cheers Jonsie...!

But I am not in the clear YET...Gonna get the phone delivered to my local store so that before I leave the store I can check the phone for any scuffs or scratches lol grin Cannot take any risk!

I am terrible but gotta be done! slight_smile
Message 20 of 53
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