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Anonymous · ‎01-12-2016

On selecting the Upgrade Now Options nothing happens?

Bambino · ‎01-12-2016

@Anonymous Try clearing your browser's cache, or try a different browser. Easiest way to upgrade at the moment is to go in store, if you have one nearby. O2's online stock list is not live and is totally unreliable. If you go in store and they have the phone you want, you can upgrade and walk out with it there and then.

I DO NOT WORK FOR O2

Cleoriff · ‎01-12-2016

Hi @Anonymous

Are you due for an upgrade? If you are it may well be the website is glitching. We have had some reports of this. You may be etter to go instore or contact customer services http://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎01-12-2016

Always, always, always go instore to upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎01-12-2016

@MI5 wrote:
Always, always, always go instore to upgrade.

Especially with Christmas coming up....I would hate someone missing out because there is no stock.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎01-12-2016

For sure.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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