Solved: Re: Upgrade

Anonymous · ‎29-05-2017

I have a contract with you but I want to buy the iphone 7 plus and pay every month including the tariff, is it possible to cancel what I have and renew with another?

MI5 · ‎29-05-2017

Hi @Anonymous you are not talking to o2 here but we have a couple of guides that might help you.

Upgrade guide here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/A-Guide-To-Upgrading-Your-O2-Phone/m-p/893108

and refresh guide here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

If you wish to talk to o2 the contact details are here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎29-05-2017

Hi @Anonymous you are not talking to o2 here but we have a couple of guides that might help you.

Upgrade guide here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/A-Guide-To-Upgrading-Your-O2-Phone/m-p/893108

and refresh guide here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

If you wish to talk to o2 the contact details are here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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