on 04-12-2016 15:53
on 04-12-2016 15:53
I am looking at an upgrade I hope you can see I have been for o2 for some years
Solved! Go to Solution.
04-12-2016 16:01 - edited 04-12-2016 16:01
04-12-2016 16:01 - edited 04-12-2016 16:01
I should also point out @Anonymous that as customers like yourself we have no idea how long you have been with o2, nor can we influence any upgrades.
If you were to call CS on 202 they may be able to offer you a small discount though.
Ask for retentions after choosing the "thinking of leaving" option on the IVR.
on 04-12-2016 15:54
on 04-12-2016 15:54
I am looking to upgrade my phone
on 04-12-2016 15:56
on 04-12-2016 15:56
04-12-2016 16:01 - edited 04-12-2016 16:01
04-12-2016 16:01 - edited 04-12-2016 16:01
I should also point out @Anonymous that as customers like yourself we have no idea how long you have been with o2, nor can we influence any upgrades.
If you were to call CS on 202 they may be able to offer you a small discount though.
Ask for retentions after choosing the "thinking of leaving" option on the IVR.