Solved: Upgrade device

Jordi · ‎17-08-2020

Hi,

I hope you are well

I would like to know if i can upgrade the device only, because i have a monthly pay tariff and i wanted to upgrade only the device but i’m having a look and they are offering you the device with the tariff.
I hope someone can help me.

Thank you
Jordi

MI5 · ‎17-08-2020

@Jordi

When you upgrade, you must take a new tariff too.

Your only option to keep the same tariff is to buy a device outright.

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-08-2020

@Jordi

When you upgrade, you must take a new tariff too.

Your only option to keep the same tariff is to buy a device outright.

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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