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Updating number on eSim.

Mattie77
Level 1: Joiner
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Hi all. I have an iPhone XS and am using O2 on the eSim feature. When I joined O2 I transferred my number from a different provider. I have noticed in the settings that no number is registered against the eSim yet my number shows on the physical sim. The SIM works fine but I want the number to show against it. I have tried the editing and restarting my phone but it does nothing. Anybody have any ideas what to do?

 

Thanks

 

Matt

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MI5
Level 94: Supreme
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@Mattie77 

O2 don't push numbers to any sim cards.

If you can't do it in Settings >Phone >My Numbers it won't be possible.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127569 Posts
  • 614 Topics
  • 22201 Solutions
Registered:

@Mattie77 

O2 don't push numbers to any sim cards.

If you can't do it in Settings >Phone >My Numbers it won't be possible.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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Mattie77
Level 1: Joiner
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@MI5 Hi. Thanks for letting me know. I had a feeling that may be the case.

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MI5
Level 94: Supreme
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Registered:
You're welcome and sorry......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
557 Views