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Unlocking

Bill210
Level 1: Joiner
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Hi there,
I would like to unlock my iPhone 7 to pass on, I am staying with O2 on my new phone but want my old phone unlocked, the app keeps telling me I can do it from the app but doesn't tell how to do it, simply keeps circling back to tell me I can do it from the app! Can anyone advise please?
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MI5
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@Bill210 See help here https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
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  • 27490 Solutions
Registered:

@Bill210 See help here https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bill210
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Thank you for this, I will try this and update, cheers, Bill.
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MI5
Level 94: Supreme
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You’ll need to send the manual form if your MyO2 isn’t working. Just make sure you send in the correct IMEI number.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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