cancel
Showing results for 
Search instead for 
Did you mean: 

Unlocking second hand iPhone 5 that is still in contract with unknown previous owner

Anonymous
Not applicable

Am planning to buy a second-hand iPhone 5, which is locked to O2.

 

I expect (though I don't know) that this phone is still in contract.

 

I want to use the PAYG SIM unlock method - buy a SIM, top up £20, put in phone, make a few calls, confirm with O2 that IMEI and number are linked, and then request unlock.

 

My understanding is that O2 do unlock in these instances, but I am unsure of whether they do so if the phone is still in contract.

 

And presumably if the iPhone I buy happens to be a CPW lock-to-the-first-SIM-put-in one then I'm screwed as O2 won't/can't unlock these?

Message 1 of 17
16,738 Views
1 ACCEPTED SOLUTION

Accepted Solutions

RueDrBouree
  • 45 Posts
  • 1 Topics
  • 3 Solutions
Registered:

Hi

 

Most networks will only unlock iPhones if the request comes from the original owner. O2 are different in that as long as the handset was supplied directly by O2, that an O2 sim registered to the customer requesting the unlock has been used in the handset they normally will authorise the unlock. 

 

As you say you don't know for sure if the handset was supplied by CPW or direct by O2. So you could end up with an handset that you can't get unlocked.  Its very easy for O2 iPhone customers to get the handset unlocked. If you are going to take the risk that the handset you buy second-hand is not going to be blocked and reported stolen soon after you buy it. My advise would be to get the original owner to have it unlocked.

 

Alex

Been an O2 customer (off and on) since 1995

View solution in original post

Message 7 of 17
16,339 Views
16 REPLIES 16

Bambino
Level 86: Prestigious
  • 24442 Posts
  • 1064 Topics
  • 3830 Solutions
Registered:

From the way you've described the situation, it doesn't sound like a very good idea. How do you know the phone hasn't been stolen? If I were you, I'd look for a better deal elsewhere.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 17
16,406 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:
Message 3 of 17
16,401 Views

Anonymous
Not applicable

If I were you I would find out a bit more about the phone before you buy it

Message 4 of 17
16,391 Views

Anonymous
Not applicable
My advice is stay away from it, either get one from apple, O2 etc or a certain reputable red shop
Message 5 of 17
16,379 Views

Anonymous
Not applicable

@Anonymous wrote:
My advice is stay away from it, either get one from apple, O2 etc or a certain reputable red shop

Sound Advice

Message 6 of 17
16,376 Views

RueDrBouree
  • 45 Posts
  • 1 Topics
  • 3 Solutions
Registered:

Hi

 

Most networks will only unlock iPhones if the request comes from the original owner. O2 are different in that as long as the handset was supplied directly by O2, that an O2 sim registered to the customer requesting the unlock has been used in the handset they normally will authorise the unlock. 

 

As you say you don't know for sure if the handset was supplied by CPW or direct by O2. So you could end up with an handset that you can't get unlocked.  Its very easy for O2 iPhone customers to get the handset unlocked. If you are going to take the risk that the handset you buy second-hand is not going to be blocked and reported stolen soon after you buy it. My advise would be to get the original owner to have it unlocked.

 

Alex

Been an O2 customer (off and on) since 1995
Message 7 of 17
16,340 Views

MI5
Level 94: Supreme
  • 152032 Posts
  • 651 Topics
  • 28914 Solutions
Registered:
O2 will unlock any phone that is locked to their network, it does not matter where the phone originally came from. They are one of the easiest providers to get the lock removed from. Most other networks charge £20+ and will only authorise the original owners or you have to be on their network for at least 6 months......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 17
16,328 Views

Anonymous
Not applicable
Am planning on getting it from here:
http://www.majordeal.co.uk/apple-iphone-5-o2-tesco-black-16gb-very-good-condition/
Bought an EE locked iPhone 5 from them but would like an unlocked one and it's £50 cheaper - every penny counts!
Thanks for advice!
Message 9 of 17
16,318 Views

Anonymous
Not applicable

I bought a secondhand Iphone5 in February and have a signed receipt for the purchase. O2 were not unlocking at the time but as a contract customer of 10 years standing I thought it would be fairly easy to get the phone unlocked. 

 

I was wrong, I have tried going through chat and told them all the facts, they said my request was accepted and it would take 2-3 days. I contacted them this morning as it has been 4 days and now they say it is impossible to unlock an Iphone if you are not the original owner. To say I am unimpressed is an understatement, someone is telling untruths and I know it is not me.

 

My contract expires in October and I shall be going to Giffgaff then. Please be careful if you are buying a secondhand phone on O2.

Message 10 of 17
16,233 Views