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Unlocking phone

Anonymous
Not applicable

Trying to unlock my iphone 5s.

In the FAQs it states that I can do this on the website via the 'My o2' section or in the 'o2 app'.

I don't want to download the app and I can't seem to find where to unlock my phone on the website.

Please can anyone show me where I can do this?

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MI5
Level 94: Supreme
  • 127514 Posts
  • 614 Topics
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Registered:

Log in here http://www.o2.co.uk/myo2
The unlock option is under device details.

device.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 127514 Posts
  • 614 Topics
  • 22167 Solutions
Registered:

Log in here http://www.o2.co.uk/myo2
The unlock option is under device details.

device.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
2,269 Views