16-09-2016 22:54 - edited 16-09-2016 22:55
16-09-2016 22:54 - edited 16-09-2016 22:55
Will we be able to do this straight away, or will we have to wait a while?
I'm a contract customer.
Thanks
on 17-09-2016 00:35
on 17-09-2016 09:29
I asked this question to o2 and the they advised it can be done 1 month after you have had the contract as the iPhone 7 unlock codes are not available until then my last phone was locked to o2 and i had it unlocked a few months after without having to pay off the phone plan.
on 20-09-2016 16:18
on 20-09-2016 16:18
we need to recive our Iphone 7 before we can unlock it
on 10-10-2016 10:59 - last edited on 11-10-2016 09:21 by MichaelL
Welcome to O2, someone will be with you soon.
info
• 10:49 AM
You are through to O2
info
• 10:49 AM
Hi I have requested my iPhone 7 to be unlocked and this has been refused. I have already settled my device plan for this phone.
• 10:50 AM
Hello, it's O2 here. I hope you're well. What can I do for you?
O2
• 10:50 AM
Let me check this for you.
O2 Guru
Just to inform you in advance.
O2 Guru
We are not unlocking iPhone 7 as of now at all.
O2 Guru
Because we are selling these iPhone to be used exclusively used on O2 network only.
O2 Guru
• 10:51 AM
I have been receiving conflicting information – the response I received from your twitter account is that as long as the device plan has been settled, it will be unlocked.
• 10:52 AM
That's in the case of iPhone SE for now.
O2 Guru
• 10:53 AM
So there's no way this can be unlocked even if the device plan has been settled?
• 10:54 AM
As per the latest update we are not unlocking iPhone 7 and iPhone 7 Plus yet until we have the free flow stock available.
O2 Guru
• 10:54 AM
when will this be?
• 10:55 AM
Yes, for now it can't be unlocked but yes once we start unlocking these iPhones you will get the information from our website.
O2 Guru
• 10:55 AM
I won't be able to comment on the exact time scale as I don't want to make any false commitment.
O2 Guru
• 10:55 AM
But yes once it's available you will get the information from our website.
O2 Guru
• 10:56 AM
And then you can get the iPhone unlocked accordingly.
O2 Guru
• 10:56 AM
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