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Level 1: Joiner
Posts: 1
Registered: ‎07-12-2017
Accepted Solution

Unlocking iPhone 6

I have been asking o2 to unlock my phone from 4th December and its past 72 hours despite 3 calls no action. When will I able to use my iPhone 6 with the other network. I have finished my contract with them a year ago.
Posts: 56,853
Registered: ‎04-01-2009

Re: Unlocking iPhone 6

Do you still have access to My O2? The easiest way is via a link there. If you requested the unlock on the 4th it's not yet even 48 hours. The phone is unlocked via Apple and O2 put the request to them.

Presumably you have already tried another sim but you are usually emailed and texted when it's unlocked

Help thread here.....

https://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-c... 24

Try to be patient but only customer service can help you with this.

Posts: 73,963
Topics: 469
Solutions: 8,336
Registered: ‎04-04-2012

Re: Unlocking iPhone 6

Are you still using the phone on the o2 network?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Lumia 950 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum

Community Manager
Posts: 3,847
Registered: ‎18-02-2016

Re: Unlocking iPhone 6

@Un1 How are you getting on with this? Has your phone been unlocked yet? 

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