Solved: Unlocking an old iphone

Anonymous · ‎25-03-2016

Hi I've filled in the form to get my old iPhone but it keeps being rejected because I've failed the security questions. Can I clarify, when asked to fill in the IMEI do I enter my current one, or do I put in the one I want to unlock?

adamtemp64 · ‎25-03-2016

You must enter the imei of the phone to be unlocked

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

adamtemp64 · ‎25-03-2016

You must enter the imei of the phone to be unlocked

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Bambino · ‎25-03-2016

You have to enter the IMEI of the phone you want to unlock.

I DO NOT WORK FOR O2

MI5 · ‎25-03-2016

How else would they know which phone you want unlocking?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-03-2016

deleted by me

O2

Unlocking an old iphone

Photos

Watch Upgrade

Voicemail notification

Apple Watch for child

Apple Watch connection with 2nd hand watch

New Apple Watch sim not working