cancel
Showing results for 
Search instead for 
Did you mean: 

Unlocking (again)

michelle31731
Level 1: Joiner
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I am trying to unlock my iphone 5s. I have gone through the process, received the email, ordered a free EE sim, put it in the phone, connected to itunes and... nothing.

 

The email says itunes will tell me when the phone has unlocked. I didn't see a pop up and I don't see anywhere in itunes with the info. 

 

How do I check whether the phone is unlocked please?

 

Thanks in advance

Message 1 of 7
1,417 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144302 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
When you put the EE SIM in, did it accept it and give you a signal with EE in the top left of the screen?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 3 of 7
1,382 Views
6 REPLIES 6

jonsie
Level 94: Supreme
  • 93217 Posts
  • 609 Topics
  • 6975 Solutions
Registered:

Order a free sim onlin from EE, Three or Vodafone. You don't have to top up, just check the phone accepts the sim.

Message 2 of 7
1,395 Views

MI5
Level 94: Supreme
  • 144302 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
When you put the EE SIM in, did it accept it and give you a signal with EE in the top left of the screen?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 7
1,383 Views

michelle31731
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Yes it did. It's unlocked then slight_smile??

Message 4 of 7
1,340 Views

jonsie
  • 93217 Posts
  • 609 Topics
  • 6975 Solutions
Registered:

michelle31731
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Thanks you two
Message 6 of 7
1,334 Views

MI5
Level 94: Supreme
  • 144302 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
Job done slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 7
1,280 Views