Unlocking a iphone

Anonymous · ‎18-07-2017

I have been given an iphone from a family member who's partner has passed away, how can i get their phone unlocked.?

Thanks

Jon

jonsie · ‎04-01-2009

It needs to be unlocked by the network it is locked to. If locked to O2 then follow this guide

https://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-c...

I am not lazy, I am on energy saving mode.

MI5 · ‎04-04-2012

Do you know which network it's locked to?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

Marjo · ‎23-07-2014

Hi @Anonymous welcome to the community! Is the phone locked to O2 network? Please see the guide linked to above and let us know how you get on.

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

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