Unlock iPhone after o2 account ported to another provider

[Dreamer]

Hi, I've recently ported my number out to another provider, and have been trying to use the manual form to unlock my iPhone 7. 

Currently the form is throwing an error when I submit, and I'm unsure if my request to unlock has been processed. I can't use the MyO2 app, as the login screen fails with a "no billing account" error.

Can anyone suggest who cn check the status of my unlock request and confirm if it's been submitted sucessfully - I appreciate there is a delay/wait time for sucessful requests to go live.

Thanks.

Jo

[Anonymous]

I’m using Safari on the iPad.

It was more of a response to Mi5 stating that they might have shutdown all other ways to unlock.

[MI5]

It would appear that no one has had their phone unlocked since they started selling them unlocked,without forum intervention.
The forms may work, but nothing happens afterwards.

[Anonymous]

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@MI5 wrote:
It would appear that no one has had their phone unlocked since they started selling them unlocked,without forum intervention.
The forms may work, but nothing happens afterwards.

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Aah got ya!

So when I bought my PAYG 3310 from the O2 store they said it was locked. Were they telling pork pies then? (I’ve stuck a 3 sim in it and it appears to work but I have asked for it to be unlocked since I bought it, but I’ve had no message to confirm it’s been done)

[MI5]

If your Three SIM is working it's not locked.

[Anonymous]

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@MI5 wrote:
If your Three SIM is working it's not locked.

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But does that mean it came unlocked or has it been unlocked? Surely if it’s been unlocked I’d get a text or an email to that effect. (Unsure how unlocking works)

[Cleoriff]

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@Anonymous wrote:

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@MI5 wrote:
If your Three SIM is working it's not locked.

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But does that mean it came unlocked or has it been unlocked? Surely if it’s been unlocked I’d get a text or an email to that effect. (Unsure how unlocking works)

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I would imagine if you bought it recently, ie August @Anonymous, then it would have been unlocked.

When @Martin-O2 made the announcement, he said it was with immediate effect.

[MI5]

You would have to enter a code to unlock it, so it was never locked in the first place.

[Anonymous]

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@MI5 wrote:
You would have to enter a code to unlock it, so it was never locked in the first place.

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Big fibbers then! Thanks!

[Dreamer]

Thanks guys, I'll contact the admin.  Have tried to unlock it several times but nothing's working, and the link loads but then just errors.

[Cleoriff]

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@Dreamer wrote:

Thanks guys, I'll contact the admin.  Have tried to unlock it several times but nothing's working, and the link loads but then just errors.

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@EmilieT?