Hi! I'm very confused about how to get my iPhone 6s unlocked. I'm on a monthly plan for 24 month and I've been told I can get my phone unlocked anytime for free. But I have already requested 3 times once over the phone by calling 202, once through my o2 and then with live chat but still nothing even though they've told me I don't need to do anything more and to leave it with them and wait for email. I've move from T-mobile after been with them for 8 years for this same reason of been messed around, I see it's the same here uninformed customer service that don't know what they're saying or advising. Looks like will be leaving soon. Anyway would really appreciate if anyone has any advice. Thanks
