Hey guys!
I took out a new refresh contract with the iPhone 5S. I needed it unlocked as I need it for use on two networks, when I enquired about the unlock on live chat, I was told they would unlock the handset, but only after the phone plan had been paid in full.
I then called customer services to check this information was correct, and I was assured it was, so paid the phone plan in full, went back to live chat, and they submitted a unlock request.
The next day - an email arrived from 'back office support' stating they are not yet authorised to unlock iPhone 5S handsets!
I spoke to customer services again who stated that was incorrect and passed it back through! Im a little worried as I dont want it to go past my cooling off period and then they say that cant do it!
Anyone here in the same boat or successfully had your iPhone 5S unlocked?
.gif)
