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Unlock iPhone 5 to support EE sim

Ooooooooo
Level 1: Joiner
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Hi, giving my grandson my old iPhone 5 as his phone broke. When I insert his EE sim msg appears. Sim not supported. Please help. 

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gmarkj
Level 55: Good Authority
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You need to ask o2 to unlock it so he can use his sim @Ooooooooo.

Put your sim in the phone for a couple of days, then request the unlock in your "my o2" app.

Some more advice on unlocking in the guide below@

Guide: Unlocking an O2 phone to use a different SIM card 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 55: Good Authority
  • 8031 Posts
  • 87 Topics
  • 513 Solutions
Registered:

You need to ask o2 to unlock it so he can use his sim @Ooooooooo.

Put your sim in the phone for a couple of days, then request the unlock in your "my o2" app.

Some more advice on unlocking in the guide below@

Guide: Unlocking an O2 phone to use a different SIM card 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
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