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Unlock Iphone

Anonymous
Not applicable
Hi
I used the My O2 app to request my apple iPhone 6s to be unlocked. I then reset the phone as I had upgraded.
I haven’t received any communication from O2 in over a week and have just tried an EE sim in my phone and logged into iTunes which showed an error message saying the SIM wasn’t supported.
What do I do now please? Is there a number I can phone O2 on to have the phone unlocked? Thanks in advance
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MI5
Level 94: Supreme
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Registered:
You can contact them on these numbers
http://www.o2.co.uk/contactus
Community unlocking help here too.
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
You can contact them on these numbers
http://www.o2.co.uk/contactus
Community unlocking help here too.
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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Marjo
Former Staff
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Registered:

Hey @Anonymous! Let us know if you were able to unlock your phone ok in the end? slight_smile

Message 3 of 3
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