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Unable to set up Voice Mail on my iPhone XR

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RJSB
Level 1: Joiner
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on ‎13-04-2020 12:53

on ‎13-04-2020 12:53

I have followed all the advice and even tried to follow instrucyions for setting un Visual Voicemail since cannot find recomended Bolt on

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jonsie
Level 94: Supreme
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on ‎13-04-2020 12:54

on ‎13-04-2020 12:54

You need to call CS

Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 93248 Posts
  • 609 Topics
  • 6980 Solutions
Registered:

on ‎13-04-2020 12:54

on ‎13-04-2020 12:54

You need to call CS

Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
In response to jonsie
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on ‎13-04-2020 13:11

on ‎13-04-2020 13:11

@RJSB 

Ask customer service to add the iData bolt on for iPhone to your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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