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Unable to make calls

Anonymous
Not applicable

on ‎10-11-2016 20:30

on ‎10-11-2016 20:30

I've been unable to make calls over the the past 3 hours now. I've tried live chats, twitter as well as DM but I've not had a single response. Can you help????
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Cleoriff
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‎10-11-2016 20:35 - edited ‎10-11-2016 20:36

‎10-11-2016 20:35 - edited ‎10-11-2016 20:36

Hi @Anonymous

What sort of phone do you have? Have you paid your bill?..Have you checked your mast status?

http://status.o2.co.uk/

Many reasons...we need more info to help

Veritas Numquam Perit

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MI5
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on ‎10-11-2016 20:36

on ‎10-11-2016 20:36

Try these suggestions here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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