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Trying to Upgrade

Anonymous
Not applicable

on ‎07-05-2015 22:05

on ‎07-05-2015 22:05

Two nights running now I have been trying to use Live Chat to discuss my upgrade and both times I just keep getting a message saying how busy they are

 

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MI5
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on ‎07-05-2015 22:16

on ‎07-05-2015 22:16

If you can, you are much better off going in store.
It will be much easier in the long run.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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on ‎08-05-2015 00:01

on ‎08-05-2015 00:01

Go instore

Don't use live chat to upgrade
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jonsie
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on ‎08-05-2015 04:25

on ‎08-05-2015 04:25

Bit of a blessing you couldn't get through in all honesty. Instore for sure! 

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THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Cleoriff
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on ‎08-05-2015 09:18

on ‎08-05-2015 09:18

Certainly over the last few weeks shopping instore is the best way..Even buying through the online shop is causing problems with items showing as in stock ....and actually they aren't slight_frown

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Anonymous
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In response to Cleoriff

on ‎08-05-2015 09:28

on ‎08-05-2015 09:28

Or even if the online shop is even active
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