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Transferring data

MelB1
Level 1: Joiner
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on ‎15-11-2020 13:12

on ‎15-11-2020 13:12

Hiya, I have a new iPhone 11 and am transferring data from my iPhone 7. Both phones are saying transferring data to/from but it's been over an hour now and nothing has changed is this normal length of time? Thanks Mel

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MI5
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on ‎15-11-2020 13:19

on ‎15-11-2020 13:19

@MelB1 

If both phones are on the same firmware level, just leave it to transfer.

Depending on how much data there is to move, it can take a long time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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on ‎18-11-2020 11:07

on ‎18-11-2020 11:07

Hi @MelB1 hope you're having a good week so far! Did all your phone data transfer ok in the end? slight_smile 

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