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TouchID and My 02
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27-06-2017 11:38 - edited 27-06-2017 11:38
Since the last My02 update, TouchID will not log me in to My 02. Touch ID is working fine with everything else that it was, and I see TouchID enabled in MY 02 settings, but it's not an option to log me in to My02
Solved! Go to Solution.
Re: TouchID and My 02
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on 27-06-2017 11:53
Have you tried uninstalling the app then reinstalling?

Re: TouchID and My 02
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on 27-06-2017 12:10
Turn Touch ID back on and it ask you to confirm your prints.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)




Re: TouchID and My 02
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on 27-06-2017 12:39
Thank you both. It seemes logical when someone else says it.
I switrched off TouchID and closed My02, opened My02 again and enabled TouchID, and without rebooting the phone, it is now working again
Thank you both
Re: TouchID and My 02
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on 27-06-2017 12:42
Glad it worked for you too.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: TouchID and My 02
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on 27-06-2017 14:41
Awesome that you got it working again @Anonymous! Out of curiosity, which iPhone do you have?
Thanks guys for helping out @MI5 & @jonsie!
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Re: TouchID and My 02
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on 27-06-2017 14:48
The model of iPhone won't affect it.uninstall & then reboot the phone before reinstalling the app
Re: TouchID and My 02
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on 27-06-2017 20:04
That was exactly what I did and it worked! Thanks!

Re: TouchID and My 02
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on 27-06-2017 20:51
@mavericke Your welcome & welcome to the forum

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on 20-07-2017 15:51