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Touch ID/Fingerprint and Apple/iTunes Purchases

gemz4the1
Level 23: Casual Specs
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I don't know if this is just me or if it is supposed to be like that but is anyone having any problems using Touch ID/Fingerprint with Apple/iTunes purchases?

 

I thought that Touch ID can be used when purchasing items in iTunes to avoid having to put password in on every occasions, but it only works once and then it asks for my password again to re-establish it.  I have amended my settings to allow the Touch ID to be used instead of passwords.

 

Is anybody else having this issue or is it supposed to be like that?

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Anonymous
Not applicable

I've had the same issue, delete your prints and scan your fingers again.

I did it that way and have no problems whatsoever now

View solution in original post

Message 2 of 20
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Anonymous
Not applicable

I've had the same issue, delete your prints and scan your fingers again.

I did it that way and have no problems whatsoever now

Message 2 of 20
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MI5
Level 94: Supreme
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Note: This is not the same as "removing your fingers" LOL 😛
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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@MI5 wrote:
Note: This is not the same as "removing your fingers" LOL 😛

no one said anything about removing fingers?

you being cheeky again tongue

Message 4 of 20
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MI5
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From a previous thread 😛

 


@Anonymous wrote:

Hi

 

I recently had some problems with the Touch ID on my 5s

Either it wouldn't recognize my finger or had to press 3 times before my phone got unlocked

@Anonymous decided to ask @adamtemp64 for help

He told me to clean the sensor with a dry cloth, and if that fails, to remove my finger and relearn it

Did that and now it works really well, recognizes my print the first time slight_smile

So if any of you are having similar issues, try that and I'm sure it will help.

Many thanks to Adam again


I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 20
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Anonymous
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I knew it!

 

Not funny 😞 LOL

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MI5
Level 94: Supreme
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Oh, but it is funny, really 😛
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Haha, ok, it is funny.

 

Let's hope that my solution to this thread will work for the person asking

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MI5
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I'm sure they'll be fine as long as they don't remove any fingers wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 20
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Anonymous
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Adam's advice ok, now drop it LOL

Message 10 of 20
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