Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Apple

Reply
Level 1: Joiner
Posts: 1
Registered: ‎06-03-2018

Tom Tom sat nav

I have recently purchased a Tom Tom 520 Go Professional. 

When pairing with my Iphone 6S it connects with phone audio and messages but says that it is unable to connect to data and other services. Has anyone else had this problem?

Posts: 116,602
Topics: 573
Solutions: 16,159
Registered: ‎04-04-2012

Re: Tom Tom sat nav

Contract or PAYG?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 7,871
Registered: ‎23-07-2014

Re: Tom Tom sat nav

Hi @neily0_0, welcome to our forum! Did you manage to make any progress with this since you last posted or are you still experiencing the issue?

 

As MI5 asked above, it would be useful to know if you are on pay as you go or on a monthly contract - we've had some members before who had issues with the classig PAYG tariff with their sat nav.

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature