Re: Text messages

IndiaChahil · ‎31-05-2020

Hi my text messages are not sending. I have tried switching my phone off and on again but they’re still not working. How can I fix this?
Thank you

MI5 · ‎31-05-2020

@IndiaChahil

Try these tips here Guide: Text Message Tips (not sent or received)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

IndiaChahil · ‎31-05-2020

In the guide it says there should be a pay & go message centre number and a pay monthly message centre number in message settings but this isn’t in my settings

MI5 · ‎31-05-2020

@IndiaChahil

The message centre number is automatically set by the sim card.

You need to correct type for your account, ie, contract or PAYG.

Make sure you have the right sim first. If you've changed from one type of account without a new sim, that will be your problem.

On an iPhone, you also need to switch on "send as sms" in message settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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