Text and Web

[Anonymous]

Ive topped up £10.00 for my text and web package, expiry date is on the 19th.  Do I have to wait until that date for the text and web to refresh? 

[jonsie]

Yes you get your allowances once a month on your anniversary date.

[Anonymous]

so that means on the 19th which is on Wednesday i Will get my allowances?

[Liquid · Accepted solution]

Unless I'm missing a few days here and there the 19th is Tuesday (aka my birthday)

You should get your allowance Tuesday presuming you've topped up enough.

[Anonymous]

Yep I have topped up £10, enough for the tariff, as soon as it expires I should receive it on the same day (the allowances) and oh yeah 19th is Tuesday!

[Liquid]

Indeed. Your latest "freebies" should start on the date of your anniversary:)

[Anonymous]

Thankyou!

[Liquid]

No worries:)