Locked into a 2 year contract isn't good when the coverage is poor but we always advocate trying it out first with different network sims rather than relying on coverage maps.
Well as you're on Refresh you could pay off the phone and go back to EE, couldn't you?
I understand that many people don't have the disposable income to shell out that amount in one go, but in ten month's time, you'll have paid that much and still have a bad signal.
@Anonymous wrote:
I don't have £480 lying around to get out of my contract which should do what I'm paying for in the first place
I know how you feel.
After 3 months of no 3G signal and the service status showing "high demand" in my area, i threatened O2 with deadlock as i felt they were in breach of their T's & C's (mostly section 2.2) for not providing an adequate level of service and recieved over a 50% discounted early termination figure.
Raise an official complaint through the link below and point out their failings.....you have nothing to lose and a lot to gain 
@Beenherebefore wrote:
@Bambino wrote:I understand that many people don't have the disposable income to shell out that amount in one go, but in ten month's time, you'll have paid that much and still have a bad signal.
And the good news is ?
There isn't any good news?
