cancel
Showing results for 
Search instead for 
Did you mean: 

Tampered iPhone

Anonymous
Not applicable

Anybody with experience of o2 repair shop cliaming a phone has been tampered with ?

Only had 5S for two months, so still well within warranty period. Phone became completely inoperable, so took it back to o2 store who sent it away. 1 week later they claim its my fault and want to charge me £200 to fix it ! Taking the Michael or what.

Message 1 of 4
3,050 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Yes, it's common for them to take the P.
I suggest you get it returned and take it to your nearest Apple Store.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
3,044 Views

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:
Message 3 of 4
3,015 Views

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:
The full P, well past the z 😄

Did you root the handset?
Current Phone: Sony Xperia XZ Premium
Message 4 of 4
3,001 Views