This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Tampered iPhone

Anonymous
Not applicable

on ‎13-04-2017 19:26

on ‎13-04-2017 19:26

Anybody with experience of o2 repair shop cliaming a phone has been tampered with ?

Only had 5S for two months, so still well within warranty period. Phone became completely inoperable, so took it back to o2 store who sent it away. 1 week later they claim its my fault and want to charge me £200 to fix it ! Taking the Michael or what.

Message 1 of 4
3,402 Views
0 Kudos
3 REPLIES 3

MI5
Level 94: Supreme
  • 153235 Posts
  • 653 Topics
  • 29246 Solutions
Registered:

on ‎13-04-2017 20:11

on ‎13-04-2017 20:11

Yes, it's common for them to take the P.
I suggest you get it returned and take it to your nearest Apple Store.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
3,396 Views
0 Kudos

jonsie
Level 94: Supreme
In response to MI5
  • 97304 Posts
  • 615 Topics
  • 7215 Solutions
Registered:

on ‎13-04-2017 22:43

on ‎13-04-2017 22:43

Oh dear Anovo taking the P all the way to Z and back

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 4
3,367 Views
0 Kudos

Curr946
Level 26: Upbeat
In response to jonsie
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:

on ‎14-04-2017 01:18

on ‎14-04-2017 01:18

The full P, well past the z 😄

Did you root the handset?
Current Phone: Sony Xperia XZ Premium
Message 4 of 4
3,353 Views
0 Kudos
Top