Switching from a business contract to a personal contract

[Anonymous]

Hi

My contract is due for renewal soon and I want to switch from a business account to a personal account. I don't have a business, I was talked into the account probably because the sales guy was on some sort of commission. Anyway, I am getting conflicting information about how simple this process is. I want to avoid being without a phone for too long as I remember transferring my number to O2 took ages. Can anyone advise how easy it is to do this or should I stick with a business contract I don't want for simplicity.

Thanks

[jonsie]

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@Cleoriff wrote:

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@Anonymous wrote:
Just to add, the system of transferring the number takes UP TO 24 hours.

From my own experiences once the old sim stops working it is usually a matter of minutes but o2 say up to 24 hours just in case.

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Immediate in my case. I took mine into the shop to do...a couple of computer clicks and voila in came the texts from O2 to say all up and running

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Yep, same here

[MI5]

Mostly mine have been instant too but the longest wait ever, for me, was just under 4 hours.....

[Anonymous]

One word of warning.

They will do a new credit check on you, even though you may have had a business account for years.

I have a business account and get offered and take my upgrades every two years!

My credit file has now vastly improved so moving forward it should be ok. But I could not get a sim only account, yet on business got my 5S no hassle. Even more maddening is that I already have a personal account in my name for my son and qualify for an upgrade there!

A true case of 'The Computer Says No'!! arghhhh

Anyway, I get my upgrades anyway so no hassle.

John