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on 01-05-2015 22:34
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on 01-05-2015 22:34
I've recently changed plan & gone onto a pay monthly 4G plan.
I activated the SIM & swapped it over, & the phone is working, but when I try to use mobile data, I get the following message.....
"Could not activate mobile data network
You are not subscribed to a mobile data service"
Is there anything I can change in the settings or is it just a case of ringing customer services & have them straighten it out?
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on 01-05-2015 22:41
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on 01-05-2015 22:41
If it's on iData, change it to "mobile.o2.co.uk" or vice versa.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 01-05-2015 22:37
Hi @Anonymous
What phone are you using and did it work ok with your old sim?
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on 01-05-2015 22:41
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on 01-05-2015 22:41
If it's on iData, change it to "mobile.o2.co.uk" or vice versa.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 01-05-2015 22:49
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on 01-05-2015 22:49
Have just gone on to myO2 & checked the device details.
That gave me an option to send the settings via txt, so have tried that & it appears to have set GPRS data access.......so working but very slow.
Will try & change the settings to mobile.O2.....& see if that helps.
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on 01-05-2015 22:58
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on 01-05-2015 22:58
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on 01-05-2015 23:00
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on 01-05-2015 23:00
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on 01-05-2015 23:02
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on 01-05-2015 23:02
If you're not bothered, just leave it as is.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 01-05-2015 23:30
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on 01-05-2015 23:30
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on 06-05-2015 11:40
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