Swapped Samsung to Iphone 5c

[Anonymous]

Hello, I swapped my phone from Samsung to iphone 5c this afternoon. Put my new Sim into new phone about 4pm. I've stayed with O2 and same number, same deal but £1 dearer. I thought it would have swapped over to new phone by now but my Samsung is still working although when it beeps to say text received it won't show me them. I'm also getting all introductory texts from O2 to my old phone New phone says No Service at the top left corner.  I think I completed all the things iphone asked me to, location, signed into icloud, etc. So my question is, does it take longer for swap over than few hours? Last swap was 2 years ago to samsung and chap at shop did all stuff for me so quite unsure in this instance.

Thank you and apologies if this has been answered previously and especially if in wrong forum, I did check but couldn't see anything similar. 

[Cleoriff]

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@Anonymous wrote:

Cleoriff, can you tell you're talking to an technological incompetent?  Switching on and off like a mad woman here but just know with my luck there will be some problem!. I stuck with my samsung for 22 months even though it rarely worked just because I couldn't face asking questions in phone shop anymore!

Jonsie, thank you again for link. Just had text to my old phone to say 'Thank you, we have received your request to swap your sim. This can take up to 24 hours.' so fingers crossed. Going up North for few days tomorrow so would be nice to have a working phone

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Listen @Anonymous ....dont put yourself down. There is only one technophobe on here and I claim that crown :smileywink:..

You are lucky that I just happened to know what reboot meant (having asked the question myself just over a year ago...)

Anyway...now you have found the forum and realise there are a lot of experts here (not me) please come back any time and ask anything...:smileyhappy:

[MI5]

How is it this morning G-Mack ?

[Anonymous]

Hello everyone who helped me out. My phone is now up and running. I spoke to Kate on the live chat just a few minutes ago and she took me through the steps. I had to put itunes onto my laptop. Cleoriff you'd have loved my messages to Kate asking what a usb cable was?! 

Anyway thank you all for your nice and calm help last night which stopped me from throwing new phone off the wall. I'm sure I'll be back, especially as I've just discovered the iphone doesn't have a radio!! Away for wee holiday now. X

[MI5]

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@Anonymous wrote:

especially as I've just discovered the iphone doesn't have a radio!! Away for wee holiday now. X

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Tune in Radio app from app store

Enjoy your hols......

[Anonymous]

See, you're all on a mission to stop me disliking this new technology!!  Many thanks MI5.

[Anonymous]

British radios first to come up, is that best one?

[Anonymous]

Made an executive decision and downloaded!! Thank you again MI5

[MI5]

Never tried that one but let us know what it's like

[jonsie]

Glad you are all sorted now. See how everything is much clearer in the cold light of day! Enjoy your phone now

[Cleoriff]

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@Anonymous wrote:

Made an executive decision and downloaded!! Thank you again MI5

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@Anonymous...Thanks for making me laugh... "asking Kate what a USB cable was"....

Do come back onto this forum...I may hand over my technophobia crown...Oh no...strike that...I wont ...