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Anonymous
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Swapped SIM cards with hubby now neither one works in my old iPhone?

My old iPhone 3GS, yes old, works perfectly but I had a new phone so gave it to my husband, we are both on o2 classic payg, his sim is not recognised by iPhone, says invalid sim. Put my sim back in and same message. Help anyone?

Posts: 88,112
Topics: 532
Solutions: 11,335
Registered: ‎04-04-2012

Re: Swapped SIM cards with hubby now neither one works in my old iPhone?

Sounds like the action of removing the old sim may have damaged the sim carrier in the phone.
Firstly I would try a known working sim just to be sure, then if still not working, try your local market phone repair stall for a new sim reader.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: Swapped SIM cards with hubby now neither one works in my old iPhone?

But my old sim is a working sim, working fine in my new Samsung phone, and my husbands sim is also a working sim, works fine back in his old Alcatel one touch , any ideas?

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Posts: 88,112
Topics: 532
Solutions: 11,335
Registered: ‎04-04-2012

Re: Swapped SIM cards with hubby now neither one works in my old iPhone?

Proves that the iphone is faulty.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)