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Speak to advisor

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MikeRussell
Level 1: Joiner
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on ‎05-09-2020 14:40

on ‎05-09-2020 14:40

How do I speak to a human
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Bambino
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on ‎05-09-2020 14:46

on ‎05-09-2020 14:46

@MikeRussell  See these links:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2



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MikeRussell
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on ‎05-09-2020 14:42

on ‎05-09-2020 14:42

Useless and when I call I get told to come here then cut off. The information on Nuisence calls is NOT here😡
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Bambino
Level 86: Prestigious
In response to MikeRussell
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on ‎05-09-2020 14:46

on ‎05-09-2020 14:46

@MikeRussell  See these links:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2



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MI5
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In response to MikeRussell
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on ‎05-09-2020 14:46

on ‎05-09-2020 14:46

@MikeRussell 

Info here https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Yearsley
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on ‎13-07-2021 12:23 - last edited on ‎13-07-2021 14:19 by

on ‎13-07-2021 12:23 - last edited on ‎13-07-2021 14:19 by

Account number **Personal info**. This number is my wife's phone registered in my name. In the last bill I have been charged £76.045 for a call made to my mobile **Personal info**. We have lived together for the last 61 years and in no way would we speak on the phone for over 4 hours and didn't make any such call on this occasion. Please advise about this charge and revise my bill.

Thanks and regards

**Personal info removed**

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MI5
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on ‎13-07-2021 12:27

on ‎13-07-2021 12:27

@Yearsley 

How to contact O2 here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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