@Sarah33You need to submit the code sent by text (or from o2 Priority)to extend the 3month trial period to 6months:
If you have entered the code into Apple Music , but they accept the code and don't extend the trial period then that's on Apple as its their issue.
Full details can be found here:
https://www.o2.co.uk/apple-music
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company