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Six month apple subscription??

Sarah33
Level 1: Joiner
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Hi,
Only got three months not six months free Apple Music as website, text message, leaflet and your advisor said on the phone 12 contract? Apple said it’s your side, you said it’s them? Any answers?
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madasaf1sh
Level 61: Brainiac
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Registered:
@Sarah33

You need to submit the code sent by text (or from o2 Priority)to extend the 3month trial period to 6months:

If you have entered the code into Apple Music , but they accept the code and don't extend the trial period then that's on Apple as its their issue.

Full details can be found here: https://www.o2.co.uk/apple-music
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 61: Brainiac
  • 4383 Posts
  • 29 Topics
  • 1213 Solutions
Registered:
@Sarah33

You need to submit the code sent by text (or from o2 Priority)to extend the 3month trial period to 6months:

If you have entered the code into Apple Music , but they accept the code and don't extend the trial period then that's on Apple as its their issue.

Full details can be found here: https://www.o2.co.uk/apple-music
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
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