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Level 1: Joiner
Posts: 3
Registered: ‎12-02-2019

Siri not working with Spotify hands free

So I have a Ford kuga (2018) and I used to be able to press and hold the hands free and ask Siri to plays songs through Spotify but the last couple of weeks Siri says ‘sorry I cannot do this while you are in the car’ it’s so annoying!! Help!
Posts: 116,617
Topics: 573
Solutions: 16,170
Registered: ‎04-04-2012

Re: Siri not working with Spotify hands free

[ Edited ]

@Carlilou83

Have you enabled driving mode by mistake?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 3
Registered: ‎12-02-2019

Re: Siri not working with Spotify hands free

I don’t think so how would I do that?
Posts: 116,617
Topics: 573
Solutions: 16,170
Registered: ‎04-04-2012

Re: Siri not working with Spotify hands free

Settings >Do not disturb >Do not disturb while driving.
Also check you are still connected in Settings> General> CarPlay
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 116,617
Topics: 573
Solutions: 16,170
Registered: ‎04-04-2012

Re: Siri not working with Spotify hands free

Now I come to think of it, there was a Bluetooth update in one of the recent iOS updates, so you might also need to delete and re-pair the phone to the car.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 3
Registered: ‎12-02-2019

Re: Siri not working with Spotify hands free

Hi do not disturb is off and I have deleted my phone and re paired it 😞 Still doesn’t work
Posts: 116,617
Topics: 573
Solutions: 16,170
Registered: ‎04-04-2012

Re: Siri not working with Spotify hands free

Only other thing I can think of is to check with Ford if there any software updates for the car.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)