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Siri not working with Spotify hands free

Carlilou83
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on ‎12-02-2019 20:47

on ‎12-02-2019 20:47

So I have a Ford kuga (2018) and I used to be able to press and hold the hands free and ask Siri to plays songs through Spotify but the last couple of weeks Siri says ‘sorry I cannot do this while you are in the car’ it’s so annoying!! Help!
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MI5
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‎12-02-2019 20:50 - edited ‎12-02-2019 20:51

‎12-02-2019 20:50 - edited ‎12-02-2019 20:51

@Carlilou83

Have you enabled driving mode by mistake?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Carlilou83
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on ‎12-02-2019 21:02

on ‎12-02-2019 21:02

I don’t think so how would I do that?
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MI5
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on ‎12-02-2019 21:07

on ‎12-02-2019 21:07

Settings >Do not disturb >Do not disturb while driving.
Also check you are still connected in Settings> General> CarPlay
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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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on ‎12-02-2019 21:22

on ‎12-02-2019 21:22

Now I come to think of it, there was a Bluetooth update in one of the recent iOS updates, so you might also need to delete and re-pair the phone to the car.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Carlilou83
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on ‎13-02-2019 09:15

on ‎13-02-2019 09:15

Hi do not disturb is off and I have deleted my phone and re paired it 😞 Still doesn’t work
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MI5
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on ‎13-02-2019 10:00

on ‎13-02-2019 10:00

Only other thing I can think of is to check with Ford if there any software updates for the car.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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