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Since I’ve had my iPhone 13 the signal on my mobile data is worse than my iPhone 8 anyone same prob?

TheKat
Level 1: Joiner
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Has anyone one had the same problem I did the o2 network checker and it said 4G inside my house everywhere but can only get mobile connection upstairs in bedroom stood by window and I’m lucky if I can get 4G can anyone help please?

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madasaf1sh
Level 79: Lord of the Boards
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@TheKat 

 

I would speak to Apple as it could be an issue with the devices antennae..  Although the iPhone 13 will be out of warranty so expect an upsell from them. 

You could also try a new sim card, pop into an o2 store with Photo ID.. 

Have you tried your sim in a different phone, what is the result.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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