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Anonymous
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Accepted Solution

Sim

Hi, I have a new iphone SE and there is no sim card. I can't switch my card from my old 4s as it is a completely different shape.  I have tried to get onto live chat or phone 02 for the last 2 days and can't get through. What can I do please?

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Posts: 16,437
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Ideas: 6
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Registered: ‎13-08-2008

Re: Sim

check if the sim can be pushed out to make it smaller or pop into an o2 store they will sort it all for you or ring customer services they are the only options

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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
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Posts: 81,210
Topics: 576
Solutions: 3,926
Registered: ‎04-01-2009

Re: Sim

I agree, your very best option is to go into an O2 store and they will sort a new sim out for you and transfer your number over. 

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Posts: 108,569
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Registered: ‎04-04-2012

Re: Sim

Definitely easiest to call into an o2 shop.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 7,296
Registered: ‎18-02-2016

Re: Sim

Are you able to give us an update @Anonymous? Did you get your sim swapped over? 

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