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Sim vs old handset

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Anonymous
Not applicable

on ‎09-06-2017 16:26

on ‎09-06-2017 16:26

Hiya,

 

iPhone 6s screen is damaged but an upgrade is coming soon. Took the sim out and put it in my old iPhone 5s. Searching but still no signal. Haven't played about with it much yet but have some ideas to try. You folks got any tips to add? Is 4g/3g going to be an issue?

 

Thank you!

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MI5
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on ‎09-06-2017 16:30

on ‎09-06-2017 16:30

Data and 4g etc should not be an issue.
Try syncing with iTunes first.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎09-06-2017 16:30

on ‎09-06-2017 16:30

Data and 4g etc should not be an issue.
Try syncing with iTunes first.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎09-06-2017 16:34

on ‎09-06-2017 16:34

Cheeky update and we were good to go. Hoped that was all it was.

Cheers MI5!
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MI5
Level 94: Supreme
In response to Anonymous
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on ‎09-06-2017 16:52

on ‎09-06-2017 16:52

No worries mate slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MercedesS
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‎16-06-2017 12:38 - edited ‎16-06-2017 12:39

‎16-06-2017 12:38 - edited ‎16-06-2017 12:39

Hello @Anonymous, welcome to the O2 community!

It is great to see that @MI5 advice helped you! If possible, when a post answers your question, please mark it as an "Accepted Solution” Thanks!

 

We hope to see you around! Wave

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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