@Anonymous wrote:
My husband has given his old iphone to our daughter. He arranged for his phone to be unlocked. However when she put her sim card in it the messgae that came up was
" the sim you have inserted is not from the right network "
Can anyone give us any advice as to what to do. We are with o2 our daughter is with Virgin?
Have you received confirmation from o2 that your husbands phone has been unlocked ?
it typically takes 7 days and your advised via e mail.
With the iphone you need to insert the virgin sim card and hook up to itunes to complete the unlock.
Your daughter may need to speak to Virgin to let them know she now has an Iphone ref data use.
Here is the link incase she need to input the APN Settings for the Virgin network.
http://www.geeksquad.co.uk/articles/virgin-apn-settings#iPhone
More help.
http://www.virginmobile.com/vm/setup3gAndGprs.do?contentId=setting.up.3g.gprs.howdoi.sm101
